 Sick Child Visits
We make every effort to schedule appointments for ill children on the day that you call us. Please call our office ahead of time so that we can minimize the time that you will spend waiting. If you have a medical emergency during office hours, we will do our best to see your child immediately or refer you to the appropriate facility
If you would like us to see more than one child, please schedule both of them when you make your appointment. Without an appointment, we may not be able to see a sick sibling right away, and you may be asked to wait while the provider sees a scheduled patient who may be waiting.
 Well Child Visits
To keep your children healthy, it is important to bring them in for regular checkups. We recommend that you call 1 to 2 month(s) in advance so you may choose the date that best fits your needs.
 Walk In Visits
If an emergency should arise, please call 911. Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc. In the case of minor emergencies (lacerations, cuts, mild fractures, sprains), please call our office first for instructions.
 Insurance
Lilac City Pediatrics accepts most health insurance plans. As a courtesy to you, we will submit the claim to your insurance company. Please bring your insurance card to your appointment. If your insurance requires a co-pay - you must pay it at the time of the appointment—it’s the rule of the insurance company. If you have any questions regarding billing please call our office during regular hours.
 Prescription Refills
Please request refills for medications only during regular office hours. We require 24 hours for refills, for your safety to assure against medication errors. Some medications require written prescriptions, and will need to be picked up by parent.
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Emergencies
One number is all you need! Our main number is (603) 335-4522.
During the day, our helpful office staff will answer - NO COMPUTERS - NO VOICEMAIL! When you call with a question about your child, you need a friendly voice. After regular office hours, an answering service will contact the doctor on call to help you.
For life-threatening emergencies, call 911.We make every effort to keep your appointment timely. However, patient emergencies do arise unexpectedly which may interrupt the normal appointment schedule. If lengthy delays are likely to result, we will advise you as soon as possible.
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